Rinqo Support

Thank you for using Rinqo!

What Rinqo Does

Company Lookup — AI-assisted search for a company's real customer service number, so you avoid scam or spoofed listings.
Call Scripts — Generates a talking-points script tailored to your issue, to help you stay organized and clear on a support call.
Complaint Email — Drafts a complaint email you can review, edit, and send directly to a company.
Regulatory Complaint Filing — Helps you prepare a complaint for the relevant regulatory body when a company doesn't resolve your issue directly.
Post-Call Review — Generates a summary of how the call went, which you can save to your call log for future reference.
Vault — A biometric-locked space to securely store sensitive personal information (IDs, cards, etc.) locally on your device.
Call Notes — A quick notes field for jotting things down while you're on a call.

All AI-generated content — scripts, emails, regulatory drafts, and reviews — is fully editable. Please review anything before sending it, since AI-generated text can occasionally be inaccurate.

Contact Us

For any questions, issues, or feedback, please reach out:

admin@bytecodecafe.com

We typically respond within 24–48 hours.

Common Issues

Search not working?

Please check your internet connection and try again.

Wrong number showing?

AI results may occasionally be inaccurate. Please verify directly with the company before calling.

Call script or email doesn't sound right?

You can edit any AI-generated script, email, or regulatory draft directly in the App before sending or using it. If it's consistently off for a certain type of issue, let us know and we'll look into it.

Complaint email won't send?

The complaint email feature opens your device's default mail app with the draft pre-filled. Make sure you have a mail app (like Mail or Gmail) set up on your device to send it.

Not sure where to store sensitive information like ID or card details?

Use the Vault, which is protected by your device's biometric authentication and stored only on your device. Avoid entering sensitive personal information into call notes, scripts, or other input fields — see our Privacy Policy for details.

Can't find a past call or review?

Check your Call Log, where completed calls and their post-call reviews are saved. If something's missing, make sure you completed the review step after the call.

App crashing?

Please email us with your device model and Android/iOS version so we can investigate.

For questions about how Rinqo handles your data, see our Privacy Policy. For subscription and billing questions, see our Terms of Service.